Hours:  Shifts available Monday - Thursday from 7:45 AM - 3:30 PM and 3:00 PM - 8:00 PM and Friday from 7:45 AM - 5:00 PM. Schedule will be determined upon hire and will include evening shifts.

The opportunity:

Working as an integral part of our Student Services team, you will be the first line of contact for our students and guests.

What you’ll do:

• Operate a multi-line telephone system, route calls and schedule appointments

• Greet campus visitors and community members, determine the nature of their business and provide information to Student Services staff for follow-up 

• Assist students with general Program information

• Display a high level of effort and commitment to represent the College in a professional manner at all times; demonstrate trustworthiness and responsible behavior

• Schedule appointments for Advising and Testing

• Receive student payments and process bookstore transactions

• Open/Close the cash register

What we’re looking for:

• High School diploma or equivalent required; Business Technology Certificate preferred

• Basic computer skills including proficiency with Microsoft Word, Excel, Power Point, and Google Calendar

• One year experience working in customer service

• Retail sales experience

• Outstanding customer service skills and professional demeanor

• Ability to operate a multi-line phone system

• Ability to maintain confidentiality of student information and adhere to FERPA guidelines

• Ability to communicate effectively, both orally and in writing, with a diverse student population, administration, faculty, staff and the community

• Ability to work with individuals of all racial, ethnic, and socio-economic backgrounds including those with disabilities

• Ability to function responsibly, honestly, and independently utilizing good judgment